Yes, we can provide flooring installation as part of your package with us. For most jobs the cost of installing floating flooring is $25m2 including quads and trims. However if you want carpet removal, tiles removed, skirting boards attached, flooring installed on stairs, direct stick installation etc the price will adjust accordingly. Call us on 03 9546 9076 to discuss your installation options.

We can also arrange installation of your carpet purchased with us. Carpet installation is generally $90 per broadloom metre ($22.50m2) including 10mm underlay but please discuss your specific needs with us so we can provide you with a quote.

Unfortunately we don't have the resources to offer obligation free measures. However, we have three options that generally fit most situations (if none of these options suit you, please call to discuss and we'll see what we can do):

Option 1: For $50 you can get us out to do a measure. You would then come into the showroom to choose your flooring (with over 600 products on display it's impossible for us to bring samples). If/when you place an order the $50 comes off your balance. This is a great option if you know we're definitely who you're going with but don't know how much you're going to need and want to be able to budget and plan and choose accordingly.

Option 2: Overestimate what you need and we refund you for whatever isn't used (both on product and labour). This is a great option for those that don't know exactly how much they need and want something done quickly. Avoids the hassle of having to be around for a measure and means we can just get stuck in to laying your new floor ASAP. Also perfect if you don't have access yet (waiting for settlement, tenants are still there, you're building etc) but know roughly how much you need and want everything to be lined up ready to go the day you get the keys.

Option 3: You have a rough idea how much you need but want a firm measure before install day and you've chosen your product and want to get the ball rolling. Pay a 20% deposit on the entire job and we come out and measure and adjust your order accordingly.

Whichever option you choose, the full amount will need to be paid prior to installation. How do you know we'll show up and do a good job (is often what people ask)? We have an almost 20 year reputation to uphold and only the best will do. We strive to exceed expectations for all our customers at all times. As a family business, we treat people how we like to be treated and we wouldn't want to be ripped off. It's as simple as that.

From 5pm Wednesday 25th March I will be closing the doors to the showroom. This has been a tough decision but one I feel is necessary to do my part in stopping the spread of this horrible virus. Deliveries, pick ups and installations will continue to take place as long as we are legally and safely able to do so. I will be available via email (not phone) on enquiries@timberflooringclearance.com.au to take orders, book deliveries and installations, make appointment times for collection of goods, arrange to mail samples, send photos etc. I am doing my best to get through the huge backlog of emails and messages we have and will get back to everyone as soon as possible. I beg that you don’t call or send more than one email, as it only slows me down in getting back to everyone, including you! We will be operating with minimal staff on minimal hours so I ask that you be patient and understand that we will all be doing our best.

Now, I ask that you please don’t panic. Timber Flooring Clearance Centre is not going anywhere. I am not running away with your deposit or your flooring. As long as we are legally allowed to do so, we will be supplying flooring, we will just need to adapt to our changing society. IF we are told to stop any of the practices I am putting into place now, we will work around them if we can and if all else fails, your flooring will be waiting for you once the situation is over.

At this stage, if you have a delivery or installation booked for this week or next week it will be going ahead as planned. This will only be called off if we are forced to do so and I would let you know individually if this is the case.

Placing orders - at this stage we are still able to get stock from our suppliers. As this may change any minute, I strongly suggest you place any orders you’ve been holding off on placing. If your goods are in my warehouse I have a much better chance of getting them to you than if they are with a supplier. As I’m sure you’re aware, stock is going to become increasingly hard to get and the prices will go up as the dollar continues to drop. Again, the sooner you lock in your order the better off you will be.

Installations – again, at this point we have not been told to stop these so we will continue with the ones that have been booked in and will continue booking them in while we can. However, I ask that you consider whether it’s something that needs to be done now or if it can wait until things calm down a bit.

I will provide any further updates as I need to via Facebook and our website but I think for now this is our best option in a bad situation. If you would like to be put on an email list to receive updates (regarding this situation only) please let me know as I currently don’t have a mailing list as I personally hate SPAM and never wanted to inflict that on my contacts.

I truly thank all my customers, suppliers, staff and sub-contractors for their ongoing support.

Erin